FAQ
What is included in the service?
The service includes 16 portions of fully cooked and packaged entrees. You get a choice of four menu items and will receive four portions of each selection. I will also purchase all of the groceries needed for the cook.
What if I have a food allergy or intolerance?
Provide me with the details of your allergy or intolerance and I will help you pick menu items that you can enjoy. I can also adjust most recipes to meet dietary restrictions.
Do you have any vegan dishes?
Some items in the vegetarian section are vegan, just let me know and I can inform you which dishes are vegan or can be made vegan.
How do I book my cook date?
Send me an email (samanthacluthe@gmail.com) and we will coordinate a date that works for both of us!
Are all of the groceries done for me?
Yes, I will shop for all of the necessary ingredients on the cook day. I always use fresh ingredients!
If I have pets, can I still use your service?
Yes, just let me know and we can definitely figure out a plan. Pets should stay out of the kitchen for safety and food preparation reasons (especially if they like to snatch food off counters!). We can discuss and coordinate a plan over the phone.
Is your business eco-friendly?
I try to be as sustainable as possible by recycling and composting products used during the cook. My service uses much less packaging than other meal kit services so it is a great alternative. Also, I will use containers you already have or provide containers that are reusable and recyclable.
How do I have to prepare for your arrival?
Please ensure there is enough room in the fridge for all of the prepared meals and leave out the containers you would like me to use. Also, if you have an alarm, ensure that it is not set. We will coordinate over the phone how I will enter your home and if you will be there when I arrive.
How long will you be cooking in my home?
It takes me approximately 3-3.5 hours to cook all of your food.
Are you going to use items from my kitchen such as pots, pans, or even dish soap?
I won’t use anything from your kitchen. I bring all my own equipment and supplies to each cook.
Do I need to have food staples available for you like salt and pepper or spices?
I supply all pantry items needed for the meal preparation. For example, I will provide salt, pepper, spices, curry paste, flour, butter, oil, etc.
Will you provide the packaging?
I will bring the reusable/recyclable containers with me to your first cook. I will re-use these containers in subsequent cooks. Leave out any of your own containers that you would like me to use!
Are there reheating instructions for the dishes?
All packaged meals have reheat instructions on them, the containers are microwave friendly so they are fast and easy to heat.
How long can I keep meals in the fridge and freezer for?
Meals can be kept in the fridge for a maximum of 4 days and in the freezer for 3 months before consumption. The label will advise if this timeline is different for specific items.
Can all meals be frozen?
Yes, all meals on the menu are freezer friendly.
How much do you estimate groceries will cost?
Grocery cost will vary depending on which menu items you select. Some ingredients such as steak will bring the cost up. For example, if you choose all vegetarian dishes the cost will approximately range from $40-$50 and if you choose all meat dishes from $55-65 but this is an estimate (it will be in between for a combination of both).
How do you invoice me? What payment methods do you accept?
An invoice will be emailed to you after the cook is complete with a copy of the grocery receipt. Invoices can be paid via email transfer, credit card, cash or cheque. E-transfer payments are preferred.
Is tax included in the $200 cost?
Yes, the tax is included in the price.
Are there any extra charges?
There are a couple possible extra charges. If only paid parking is available at your home then the cost will be added to the invoice. Also, if you live outside of Ottawa or further away there will be a small added charge for travel (the amount will be discussed beforehand).
Do I have to sign up for a subscription?
There is no recurring subscription, book on your own schedule and however often you’d like.